Incidents | Dividat Incidents reported on status page for Dividat https://status.dividat.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fc33ace91033a83e1a96763d3aa4c4dd.png Incidents | Dividat https://status.dividat.com/ en Server migration (room service) https://status.dividat.com/incident/557556 Tue, 13 May 2025 10:30:01 +0000 https://status.dividat.com/incident/557556#c2ab05a98bc4e40756b2f4ce03ed6db0e1e839ea5ace78315af6bd94e57e9ab5 Maintenance completed Server migration (room service) https://status.dividat.com/incident/557556 Tue, 13 May 2025 10:00:00 -0000 https://status.dividat.com/incident/557556#214f4d831a314c8cc6c80522da3aaf4962a5da255d4700677f2f3cb842cb4205 We are upgrading the server for the room service. During this time window, assessments can not be started or completed. The actual disruption should be limited to a few minutes. Assessment result attachments can not be stored https://status.dividat.com/incident/446883 Fri, 18 Oct 2024 15:10:00 -0000 https://status.dividat.com/incident/446883#e92221adab48f55194b370490d2e186bb3e3d574903cf8f7281278ece4cb9914 Due to a bug in an updated infrastructure component, attachments to new assessment results (for example data visualizations) can currently not be stored. Affected users will receive an error message when storing assessment results. Existing attachments can be retrieved and viewed. We apologise for the disruption and are working with the hosting provider to resolve the issue. Assessment result attachments can not be stored https://status.dividat.com/incident/446883 Fri, 18 Oct 2024 15:10:00 -0000 https://status.dividat.com/incident/446883#e92221adab48f55194b370490d2e186bb3e3d574903cf8f7281278ece4cb9914 Due to a bug in an updated infrastructure component, attachments to new assessment results (for example data visualizations) can currently not be stored. Affected users will receive an error message when storing assessment results. Existing attachments can be retrieved and viewed. We apologise for the disruption and are working with the hosting provider to resolve the issue. Temporary downtime of API server https://status.dividat.com/incident/363391 Wed, 01 May 2024 15:33:00 -0000 https://status.dividat.com/incident/363391#e7e7a71ff3dac6ba21c3e63f5420b58d282516b91f9ff97556a2feff68887338 Due to a failure which required the reboot of a virtualization node in our hoster's datacenter, the main API server was unreachable from the public Internet for 12 minutes minutes, between 1:46 PM and 1:59 PM CEST. Datacenter: Upgrades of network infrastructure https://status.dividat.com/incident/352402 Tue, 16 Apr 2024 01:00:00 +0000 https://status.dividat.com/incident/352402#08f4e33bce1207a0c89cd92c533e8e2f6530501c1de3d2caff6eb430c8c5c88f Maintenance completed Datacenter: Upgrades of network infrastructure https://status.dividat.com/incident/352402 Tue, 16 Apr 2024 01:00:00 +0000 https://status.dividat.com/incident/352402#08f4e33bce1207a0c89cd92c533e8e2f6530501c1de3d2caff6eb430c8c5c88f Maintenance completed Datacenter: Upgrades of network infrastructure https://status.dividat.com/incident/352402 Mon, 15 Apr 2024 21:00:00 -0000 https://status.dividat.com/incident/352402#4579991a1c5baeb2f15927d993edd7f6b63c971811e2015f6735fff4976bbe09 On April 15th 2024 starting from 23:00 CEST our hosting provider plans to upgrade their network infrastructure, which requires rebooting the servers. This is likely to lead to downtimes during the pre-announced maintenance period. Impact: Connectivity interruption Duration of downtime: approx. 1h The downtime is expected to occur within 3 hours of the start of the update. Start in Zurich time: 11 PM Start in New York time: 5 PM Start in San Francisco time: 2 PM Start in Sydney time: 7 AM (April 16th) Datacenter: Upgrades of network infrastructure https://status.dividat.com/incident/352402 Mon, 15 Apr 2024 21:00:00 -0000 https://status.dividat.com/incident/352402#4579991a1c5baeb2f15927d993edd7f6b63c971811e2015f6735fff4976bbe09 On April 15th 2024 starting from 23:00 CEST our hosting provider plans to upgrade their network infrastructure, which requires rebooting the servers. This is likely to lead to downtimes during the pre-announced maintenance period. Impact: Connectivity interruption Duration of downtime: approx. 1h The downtime is expected to occur within 3 hours of the start of the update. Start in Zurich time: 11 PM Start in New York time: 5 PM Start in San Francisco time: 2 PM Start in Sydney time: 7 AM (April 16th) Regional unavailability of API server https://status.dividat.com/incident/333646 Thu, 29 Feb 2024 09:47:00 -0000 https://status.dividat.com/incident/333646#2ad60dd252d880b14d8e8d4f1795b0b86cbbbdb84c49a9d54d015f3c1ea2a834 Between 3 and 4 AM our API server responded with slow or incomplete responses in some overseas regions (Americas, Asia, Oceania) due to a connectivity issue in our hosting provider's data centers. The issue has been resolved and responses should resume as normal. We are sorry if this has caused you any inconvenience. Room server upgrade https://status.dividat.com/incident/77748 Thu, 24 Mar 2022 09:30:00 +0000 https://status.dividat.com/incident/77748#e6ab51684fe4d2c7637d296f928fe0ab8a0d60bbda154e4e0d91c182f823ff74 Maintenance completed Room server upgrade https://status.dividat.com/incident/77748 Thu, 24 Mar 2022 08:30:00 -0000 https://status.dividat.com/incident/77748#8b28e3daac03d8efa05373bf9cd7ccbcaa59340dfaee97575546da2bf887889e Pairing Play with Manager for assessments will be out of service during the server upgrade window. Server maintenance on Feb 8 https://status.dividat.com/incident/69303 Tue, 08 Feb 2022 01:00:00 +0000 https://status.dividat.com/incident/69303#cbae5106decb64bcee10fec34fe64e65ebd4082a6362da0c8835dc917e988608 Maintenance completed Server maintenance on Feb 8 https://status.dividat.com/incident/69303 Mon, 07 Feb 2022 23:00:00 -0000 https://status.dividat.com/incident/69303#4b093c1e82afed059a0e74715e66eb8aba5683aab8ec78472f646eba582b20bc We will perform a reboot of the server, this will cause an interruption of a few minutes. Server migration on Oct 17 https://status.dividat.com/incident/56781 Sun, 17 Oct 2021 07:49:26 +0000 https://status.dividat.com/incident/56781#63224b3ba94cb8dbc97b9b72edd3989b8b5bc64553917047dcacb820f3388705 Maintenance completed Server migration on Oct 17 https://status.dividat.com/incident/56781 Sun, 17 Oct 2021 07:49:26 -0000 https://status.dividat.com/incident/56781#4d61bb5e281357114d0b7647d589db3003a7ee0061d84b37dda657cde2be1b1c On October 17th we are going to upgrade the operating system and move our servers to a new datacenter. Our services are expected to be unavailable for at most two hours. The IP address of our backend server (api.dividat.com) is expected to change. Server migration on Oct 17 https://status.dividat.com/incident/56781 Sun, 17 Oct 2021 07:49:26 +0000 https://status.dividat.com/incident/56781#63224b3ba94cb8dbc97b9b72edd3989b8b5bc64553917047dcacb820f3388705 Maintenance completed Server migration on Oct 17 https://status.dividat.com/incident/56781 Sun, 17 Oct 2021 07:49:26 -0000 https://status.dividat.com/incident/56781#4d61bb5e281357114d0b7647d589db3003a7ee0061d84b37dda657cde2be1b1c On October 17th we are going to upgrade the operating system and move our servers to a new datacenter. Our services are expected to be unavailable for at most two hours. The IP address of our backend server (api.dividat.com) is expected to change. Server migration on Oct 17 https://status.dividat.com/incident/56781 Sun, 17 Oct 2021 07:49:26 +0000 https://status.dividat.com/incident/56781#63224b3ba94cb8dbc97b9b72edd3989b8b5bc64553917047dcacb820f3388705 Maintenance completed Server migration on Oct 17 https://status.dividat.com/incident/56781 Sun, 17 Oct 2021 07:49:26 -0000 https://status.dividat.com/incident/56781#4d61bb5e281357114d0b7647d589db3003a7ee0061d84b37dda657cde2be1b1c On October 17th we are going to upgrade the operating system and move our servers to a new datacenter. Our services are expected to be unavailable for at most two hours. The IP address of our backend server (api.dividat.com) is expected to change. Server migration on Oct 17 https://status.dividat.com/incident/56781 Sun, 17 Oct 2021 07:00:00 -0000 https://status.dividat.com/incident/56781#4d61bb5e281357114d0b7647d589db3003a7ee0061d84b37dda657cde2be1b1c On October 17th we are going to upgrade the operating system and move our servers to a new datacenter. Our services are expected to be unavailable for at most two hours. The IP address of our backend server (api.dividat.com) is expected to change. Server migration on Oct 17 https://status.dividat.com/incident/56781 Sun, 17 Oct 2021 07:00:00 -0000 https://status.dividat.com/incident/56781#4d61bb5e281357114d0b7647d589db3003a7ee0061d84b37dda657cde2be1b1c On October 17th we are going to upgrade the operating system and move our servers to a new datacenter. Our services are expected to be unavailable for at most two hours. The IP address of our backend server (api.dividat.com) is expected to change. Server migration on Oct 17 https://status.dividat.com/incident/56781 Sun, 17 Oct 2021 07:00:00 -0000 https://status.dividat.com/incident/56781#4d61bb5e281357114d0b7647d589db3003a7ee0061d84b37dda657cde2be1b1c On October 17th we are going to upgrade the operating system and move our servers to a new datacenter. Our services are expected to be unavailable for at most two hours. The IP address of our backend server (api.dividat.com) is expected to change.